Access Denied
IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Envío
Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.
Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.
Reach out to Customer Support (customerservice@teamjonas.com) with your order number and email address to submit a cancellation request.
Reach out to Customer Support (customerservice@teamjonas.com) with your order number and full preferred shipping address. Address updates can be requested, but are not guaranteed. Please review your information before you checkout.
Please reach out to the carrier for any additional delivery information, and if still not applicable, please file a claim through the carrier directly.
Reach out to Customer Support (customerservice@teamjonas.com) with your order number and confirm your full shipping address. The warehouse will reship your order at the earliest convenience.
Please contact Customer Support (customerservice@teamjonas.com) within 24-48 hours of delivery. We ask you to provide detailed images of the product(s) in question along with your order number.
Tracking numbers are generated when your shipping label is created. Allow 8-10 business days for the courier to scan the package for updates.
Devoluciones
You can see our return policy on our Returns and Exchanges page.
General
We display real time-inventory. Unfortunately an item is no longer available if you don't see it on our website. Please note some items will allow you to sign up for back in stock notifications in product details.
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